Terms of service
1. Who we are
Welcome to Sweet Irene's Boutique. "We," "us," and "our" mean Sweet Irene's Boutique, LLC, 110 S. Lampasas St., Ste. #4, Round Rock, TX 78664. These Terms apply when you visit sweetirenesboutique.com or buy from us online (together, the "Services"). By using the Services or placing an order, you agree to these Terms and to our Privacy Policy, Refund Policy, and Shipping Policy. If you don't agree, please don't use the Services.
2. Your account and information
You must be at least the age of majority where you live to place an order, or have a parent or guardian's permission. Please give us accurate contact, billing, and shipping information and keep it up to date. You're responsible for keeping your account login secure and for activity on your account.
3. Our products
We work hard to show our products accurately, but colors and details may look a little different on your screen, and some items (handmade or small-batch pieces especially) vary slightly from one to the next. Product availability, descriptions, and prices can change without notice, and we may limit quantities.
4. Orders
Placing an order is an offer to buy. We may accept or decline an order, for example if an item is out of stock, a price or description was listed in error, or we suspect fraud. If we cancel or change your order after you've paid, we'll let you know and refund any amount we can't fulfill. Online purchases are for personal use, not resale.
5. Prices and payment
Prices are in U.S. dollars and don't include taxes or shipping unless stated. You'll pay the price shown when you place your order. Online prices and promotions may differ from in-store prices. Promotions and discount codes have their own terms, which apply if they conflict with these Terms. By paying, you confirm you're authorized to use the payment method you provide.
6. Shipping and delivery
Delivery dates are estimates, not guarantees, and we're not responsible for delays caused by carriers or events outside our control. If your package is lost, stolen, or arrives damaged, contact us within [7] days of the expected delivery date and we'll help you file a claim with the carrier and work with you on a fair solution. See our Shipping Policy for details.
7. Returns and exchanges
Returns and exchanges are handled under our Refund Policy.
8. Gift cards
Gift cards can be used online and in store. They have no cash value, can't be redeemed for cash except where the law requires it, and do not expire. Please treat gift cards like cash; we can't replace lost or stolen cards.
9. Emails
If you sign up for our emails, we'll send you news, new arrivals, and offers. You can unsubscribe anytime using the link in any email. Order confirmations and shipping updates are not marketing and will still be sent.
10. Reviews and feedback
If you send us a review, photo, testimonial, or suggestion, you allow us to use, display, and share it (with your first name and last initial) on our website, in store, and on social media, without payment to you. Please only share content that's your own and honest. We may decline or remove content that's offensive, misleading, or unrelated to our products.
11. Our content
The text, photos, logos, and designs on our site belong to Sweet Irene's Boutique or the brands we carry. Please don't copy or reuse them for commercial purposes without our written permission.
12. Using our site fairly
Please don't use the Services for anything unlawful, harass anyone, submit false information, try to break or interfere with the site, or use bots or scraping tools to copy our content or catalog. We may suspend accounts or cancel orders that violate these Terms.
13. Third-party services
Our store runs on Shopify, and checkout, payments, and some site features are provided by third parties. When you buy from our store, your purchase is made with Sweet Irene's Boutique, not Shopify. Shopify is not responsible for any part of your purchase, including any injury, damage, or loss from products you buy, and you release Shopify and its affiliates from claims related to your purchases from us. Links to other websites are provided for convenience; we're not responsible for their content or policies.
14. Errors
Sometimes a price, description, or availability is listed in error. We may correct errors and, if needed, cancel affected orders, even after you've placed them. If we do, we'll refund you in full.
15. Disclaimers and limits on our liability
To the extent the law allows, our site and products are provided "as is," and we don't make warranties beyond those stated in our policies or required by law. Some products carry a warranty from their maker, which we're happy to help you use. To the extent the law allows, we're not liable for indirect or consequential damages, and our total liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these Terms limits any rights you have under consumer-protection law that can't be waived.
16. Governing law
These Terms are governed by the laws of the State of Texas. Any dispute will be handled in the state or federal courts located in Williamson County, Texas. Before going to court, please contact us. Most problems can be fixed with a conversation.
17. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date above shows when they last changed. Changes apply to orders placed after they're posted.
18. General
If any part of these Terms is found unenforceable, the rest still applies. If we don't enforce a provision right away, we haven't given up the right to enforce it later.
19. Contact us
Questions about these Terms? We'd love to hear from you.
Mailing Address
Sweet Irene's Boutique, LLC
110 S. Lampasas St., Ste. #4, Round Rock, TX 78664
info@sweetirenesboutique.com
Phone
(512) 284-7101